Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle your data.

1. Information We Collect

We may collect basic information you provide, such as your name, email, and any other details necessary to provide our services.

2. How We Use Your Information

 • Account Notifications

 • User Invitations

 • Customer Support

Users are enabled to create a team of trusted individuals to retrieve packages delivered to insecure locations.

The application sends SMS notifications to users when packages arrive, and to invite others to join their team using mobile numbers.

3. Opt-In and Opt-Out

Users opt in by creating an account in the app or accepting a team invitation via SMS link.

 • Opt-in Process Description

Users enter their mobile number during app sign-up and consent to receive SMS notifications. When invited to a team, they receive an SMS with an invitation link and can accept by creating an account, which includes consent to receive messages.

 • Opt-out Instructions

Users can opt out by replying STOP to any message.

Opt-out Keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT

 • Help Keyword Response

"You're receiving messages from Package Rescue. Reply STOP to unsubscribe or contact support@packagerescue.com for help."

4. No Sale or Sharing of Data

We will never sell, rent, or share your personal data with any third party for any reason. Your information is used only for the purposes outlined in this policy.

5. Your Right to Delete Your Data

You can delete your data at any time. The option to do so will always be available to a user that is logged in.

6. Security of Your Data

We implement best practice security measures to protect your data. However, no online service is completely secure, and we encourage you to take necessary precautions.

7. Changes to This Policy

If we make any updates to this policy, we will notify users by posting the changes on our website. Your continued use of our services after any changes means you accept the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at: support@packagerescue.com

Effective Date: January 1st, 2025